FAQ

WHERE CAN I BUY PUNDEEZ?

PUNDEEZ is exclusively sold online at pundeez.com. Be the first to know about new collections, restocks, and more by signing up for emails here.

WHAT SIZE SHOULD I BUY?

Check out the PUNDEEZ Size Guides to find the right fit for you.

WHERE IS MY ORDER?

Once an order is placed, please allow 2 to 4 business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days (Europe) and 12 business days (all other countries) for the package to arrive to you from the day your order is shipped.

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept Visa, MasterCard and American Express. You can also choose to pay with PayPal.

DO I NEED AN ACCOUNT TO MAKE A PURCHASE?

When you place your order an account will automatically be set up for you.

DO YOU HAVE AN AFFILIATE PROGRAM?

Yes, we have an affiliate program and we refer to our affiliates as Panty Pushers. As a Panty Pusher you help us spread the message of self-worth, self-love, self-acceptance, self-empowerment, compassion, positivity, having a great mindset and having a great attitude.

HOW DO I BECOME A PANTY PUSHER?

Anyone can become a Panty Pusher! You are not required to make a purchase to start.

Start earning credits now by going to pundeez.com. Set up an account and a unique link will be generated for you to share with your family, friends and social media followers.

For each new person that makes a purchase using your link, 5% of the net amount of their first order (not including shipping) will be deposited as a credit into your account, to be used for future purchases at pundeez.com.

This applies to the first 10 people that make a purchase using your link. Once you reach 10, then you qualify to become a Certified Panty Pusher.

Credits have NO CASH VALUE, they are only redeemable on our website pundeez.com towards purchases.

HOW DO I BECOME A CERTIFIED PANTY PUSHER?

You qualify to become a Certified Panty Pusher, once a total of 10 people have made a purchase using your referral link. For each new person (above 10) that makes a purchase using your link, 10% of the net amount of their first order (not including shipping) will be deposited as a credit in your account, to be used for future purchases at pundeez.com.

Credits have NO CASH VALUE, they are only redeemable on our website towards purchases.

WHAT IS YOUR REFUND AND RETURN POLICY?

Due to the highest standards of hygiene and permanent individualization processes of each product, you are NOT entitled to return the purchased products.

According to the above mentioned, we ask you to make thoughtful purchases, in particular to check the size in accordance with the size table.

HOW DO I CONTACT CUSTOMER SERVICE?

Please fill in our contact form or send us an email at support@pundeez.com.

HOW CAN I UNSUBSCRIBE FROM THE E-MAIL NEWSLETTER?

If you no longer want to receive our newsletter, click on the link at the bottom of the newsletter.

WHY SHOULD I HAND WASH MY PUNDEEZ?

Always hand wash and line dry your PUNDEEZ for the best results and the longest life. If hand washing isn’t an option, put your PUNDEEZ in a lingerie bag and wash on a delicate cycle. NEVER put PUNDEEZ products in the dryer.

Please be advised that the sticker may crack over time.

PUNDEEZ products don’t have a specified shelf life, and it all depends on how often you wear it combined with how you care for it.

PRESS INQUIRIES

For press inquiries please contact press@pundeez.com

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