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Terms and Conditions
ARTICLE 1 – GLOSSARY
1. Administrator – Lise Charriere Communications AB, Identification number: 556940-3024, address: BLINKARP 863, 268 68 Röstånga, Sweden
2. User – An entity using the website to purchase products from the Administrator
3. Contract – A bilateral obligation concluded between the parties on the terms described in these regulations
4. Directive – Directive 2011/83/EU Of the European Parliament and of the Council of 25 October 2011 on consumer rights, amending Council Directive 93/13/EEC and Directive 1999/44/EC of the European Parliament and of the Council and repealing Council Directive 85/577/EEC and Directive 97/7/EC of the European Parliament and of the Council.
ARTICLE 2. – USAGE OF WEBSITE
1. These Terms are the conditions are applicable to the use of website and they replace all other conditions, except with the express, prior written agreement of the Administrator.
2. These Terms are crucial for both User and Administrator due to it has been designed to create a legally binding agreement and simultaneously protecting User’s rights as a valued customer and Administrator rights as an entrepreneur.
3. Before using the website and purchasing products, the User should carefully read the Terms regulations, the Rules of using cookies and the Privacy policy (collectively referred to as “Data protection rules”). When performing activities as a Consumer, the User must accept the Terms before placing an order, and after its acceptance, its provisions are binding for the order placed.
4. User cannot make any speculative, false or fraudulent orders. If Administrator is reasonably of the opinion that User made such order, Administrator shall be entitled to cancel the order and inform the relevant authorities.
5. User also undertake to provide correct and accurate e-mail, postal and/or other contact details to Administrator and acknowledge that Administrator may use these details to contact in the necessary event (details in Privacy Policy).
6. User warrant that he/she is at least 13 years old and has legal capacity of entering into binding contracts.
ARTICLE 3. – PARTIES OBLIGATIONS
1. The User is obliged to use the Services offered by the Administrator in a manner consistent with the provisions effecting in the Kingdom of Sweden and the provisions of these Terms.
2. The Administrator is obliged to deliver products free from defects and in accordance with the description.
3. If the User is a consumer, the Administrator is obliged to hand over the purchased products to the proper delivery, no later than 14 days from the date of the sale agreement, unless the sale agreement provides otherwise (eg the description of the goods indicates a different delivery date).
ARTICLE 4. – CONTRACT FORMATION
1. The information set out in the Terms and the details contained on this website do not constitute an offer for sale but an invitation into the contract.
2. To place an order, User is required to follow through the shopping process and finally press the “Authorize payment” button to submit the order.
3. Afterwards, User receives an e-mail from Administrator acknowledging that the order had been received. (the “Order Confirmation”). Please note that this does not mean that User’s order has been already accepted, as an order constitutes offer to Administrator to buy one or more products. All orders are subject to acceptance by Administrator and each order will be confirmed by sending an e-mail stating that the product has been dispatched (the Shipment Confirmation).
4. The contract for the purchase of a product will only be binding concluded if the Administrator sends the Shipment Confirmation.
5. The Contract will relate only to those products whose dispatch Administrator have confirmed in the Shipment Confirmation. Administrator is not bound to supply any other products which may have been part of User’s order until the dispatch of such products has been confirmed in a separate Shipment Confirmation.
ARTICLE 5. – ACCESSIBILITY OF THE PRODUCTS
1. Products offered on the website may be delivered to the European Union countries.
2. Due to the different matrix of monitors and the colors in factory settings on the screen, the color of the actually ordered product may slightly differ in the shade of the color seen on a User’s computer or other mobile device.
ARTICLE 6. PAYMENTS
1. Product prices are subject to change at any time. However, except for shipping costs, price changes will not apply to orders already placed.
2. Prices on the website include proper VAT tax rate. The prices, however, do not include the shipping fee, which is add at the end of the price to be paid by the User.
ARTICLE 7. – PURCHASES
1. Users that want to purchase products via the Site is asked to read the Delivery Terms.
2. When concluding the contract, the User authorizes the Administrator to issue an invoice in electronic form.
3. Applicability of Additional Terms and Conditions or different terms and conditions may apply in connection with certain features (e.g. community pages, testimonials, sweepstakes or contest entries).
ARTICLE 8. – NEWSLETTER
1. The User has the title to subscribe to the Newsletter.
2. The User has the title to unsubscribe from the Newsletter. There is an unsubscribe form at the end of each newsletter. At the same time, the User is allowed to revoke the prior consent to the storage of User’s data. The User may also withdraw consent at any time and without keeping the required form.
3. The User’s personal data is deleted when the purpose for which it was collected is out of date. Furthermore, the e-mail address is only stored for the duration of the subscription.
4. In case the User’s data is necessary for the performance of a contract or for providing pre-contractual measures, they may only be deleted earlier if it is permissible in view of contractual or statutory obligations.
ARTICLE 9. – GIFT CARDS
1. User can obtain Gift Cards by purchase. The terms of use of gift cards and coupons may vary depending on the date of purchase.
2. The Administrator undertakes to acknowledge Gift Cards on the following terms:
a) Gift Card can only be redeemed on the website;
b) Gift Card is not exchangeable for cash;
c) Gift Card has an expiry date, after which it cannot be realized.
3. The value of the Gift Cards expressed in EUR is equal to the number of points it contains, i.e. 1 point = 1 EUR.
4. The value of the Gift Cards is deducted in proportion to the purchase value.
5. Each Gift Card must have a unique identification number.
6. The Gift Card can only be redeemed after activation via the website.
7. Administrator points out that the Gift Card cannot be exchanged for cash, electronic transfer or any other type of payment or currency.
8. Complaints related to Gift Cards will be considered by the Administrator in written or electronically form within 30 days from the date of submission of the complaint.
ARTICLE 10. – CONFIRMATION OF OWNERSHIP RIGHT
1. The offered goods are the exclusive property of the Administrator until full payment is made.
2. When the complaint submitted by the User is accepted and the costs are recovered, exchanged or other form of exercising the warranty right, the ownership of the goods is transferred to the Seller again.
ARTICLE 11. – REFUND AND RETURN POLICY
1. Due to the highest standards of hygiene (Article 16 letter C of the Directive) and permanent individualization processes of each product (Article 16 letter E of the Directive) the User is not entitled to return the purchased products
2. According to the above mentioned, the Administrator asks the User to make thoughtful purchases, in particular to check the size in accordance with the size table
ARTICLE 12. – COMPLAINTS
1. The subject of sale on the website are new products, without any defects. In the event of production defects, the Administrator is responsible for them.
2. In the case of a complaint by post office, please indicate the reasons for the complaint and the information necessary to identify the order.
3. The Administrator will consider the complaint within 14 days and inform the User about the method of its settlement by e-mail or telephone.
4. In the event of a positive decision of the complaint the customer will receive a refund of the incurred costs.
5. In the event of negative decision of the complaint, the products will be returned to the User together with information about the unjustified nature of the complaint.
6. Administrator informs the User about the possibility of using out-of-court methods of dealing with complaints, including submitting an application to initiate mediation or an application for consideration of the case before an arbitration court after the end of the complaint procedure.
8. Non-judicial settlement the complaint procedure is free. In the case of User who is a consumer, and wants to use an out-of-court method of mediation, it is also possible to file a complaint via the EU ODR online platform, available at http://ec.europa.eu/consumers/odr/.
ARTICLE 13. INTELLECTUAL PROPERTY
All intellectual property rights, including trademarks and copyrights on the website, are the exclusive property of the Administrator and its subsidiaries or licensors. Any use of the content on the website, including in particular copying or storing the content – for purposes other than private and non-commercial, is prohibited without prior consent from the Administrator.
ARTICLE 14. – SEVER ABILITY OF THE TERMS
In the event that any part of the Terms is found by any court or office to be invalid or ineffective by a final judgment or decision, the remaining part of the Terms shall be considered as effective and binding for both Administrator and User.
ARTICLE 15. – FINAL PROVISIONS
1. The user has the right to negotiate the terms of the provisions of the Terms. In order to exercise this right, the user should contact the Administrator via e-mail.
2. Any issues not covered by these terms shall be governed by generally applicable provisions of Swedish law.
3. The User may get access to the Terms free of charge via an internet link found on the Store’s home page and print it out.
4. Information about the products provided on website, in particular their descriptions, technical and performance parameters and prices should be considered as invitation into a contract.